HYPOCRITE: a person who puts on a false appearance of virtue or religion

OK.
Working, but then an employee comes to ask you to take over a difficult caller case.
OK.
Listen to the lady rant about how she's been waiting for months, no, years for this money.
OK.
Review of her paperwork indicates she submitted her case less than 2 days ago. But that doesn't matter to this particular Southern black pity-me-so-pay-me mama. (Yep, I say it like I call it.)
OK.
She praises to her lord - oh, amen - that this is the windfall she's been waiting for.
OK.
You know what she means.
You don't?
Well, let me tell you, honey.
OK.
See, she is a "bishop". (You gotta believe her if she say so. She goes to church, for god's sake!)
OK.
But, apparently, bishops are not well taken care of. (Should we notify the congregation?) She has no money, and is about to be evicted. She'd already told her pimp - oops, landlord - that half of the $$ was coming her way any day now, because her prayer's been answered.
OK.
(Hmmm, whose schedule was she using? And is another deity delivering the other half of the rent?)
OK.
And why can't we pay her now? Why do we need more documents from her? (Well, bitch, you're taking advantage of the system with your bullying tactics and lies. So, yeah, we're going to ask you to prove the facts.)
OK.
And do you know how many other cases (patiently waiting) you are bumping ahead of to just get your way? You think you are the only one in dire straits?
OK.
IF you're a bishop and part of god-fearing folk, you need to show some more respect and understanding to the situation and to the book's teachings, instead of cursing like your god loves you even though the truth is he left your sorry ass for the same reason that everyone else left you. Hallelujah! And, why don't you actually let me finish speaking?
OK.
Oh, but she's always right. She's a "bishop", got her "special" ed-u-ca-tion in Sunday teaching. And I know nothing, of course.
OK.
My apathy for one more welfare of the world isn't conducive to her end goal. So I say adieu and do as I'm ask. I forward her to the [big honcho]. Lucky for her, [big honcho] is a softie and pushover. Problem solved. She stops crying. And I stop crying from all this yawning.
OK.

HYPOCRITE: read above for definition